No issues with company

Tello has been awesome!! I have had them for several years now and no issues. I love that you can customize your plan and pay for what you use. Thanks Tello!

It's good service

It's good service, but there's a lag or drops in messages and wifi is sometimes spotty. It would be nice to get a monthly rate instead of 30 days as well.

Great customer support

Great customer support! I was charged in accordance with my plan which i failed to cancel. I sent a request to reimburse me the charged amount because i was outside of the US and could not use the service. No extra questions were asked, the charge was reimbursed within an hour from my request. This is a clear sign of customer care and high level of ethics and efficiency. They could leave the charge and cancel it form the next month because i failed to cancel my plan, but they reimbursed me. This is how businesses should be. Great company!