Sneak peek:

Phenominal Service all lthe way

First, they pick up the phone right away, a rarity today. Secondly, the speak English clearly. Thirdly, the representatives are highly trained and knowledgeable. Once they get the information about your request, they escalate it to the right person, all very professional. They give an honest time frame when the issue will be resolved and it always is. The staff, all of them, are very polite and helpful. This kind of service is wonderful and all but unheard of in our times.

Diana was helpful

Diana was helpful, informed and knew how to do her job. It was refreshing. When i get another cellio, i will come back to tello because of the customer care

Account Issues Resolved

I called because I was having issues with my account due to my own error. I was so stressed and was honestly a mess. The agent that answered my call, Nicole, made me feel calm and ensured me she would do her best to sort out my account problems. She spoke clearly, allowed me time to find my additional info needed, and didn’t make me feel silly for making mistakes. She was fantastic and was able to help me completely solve my issue from the other side of the world and in less than 10 minutes on the call. Thank you Nicole!!