A+++ Lighting Fast Service / Many Features

A+++. Ported my number from my old carrier into Tello.com in just 2 minutes after I placed the request online. TWO minutes. That's right. In 2 minutes I was ready to roll with Tello.com without doing anything to my phone which was able to recognize Tello and update the APN with ZERO input on my part. The visual voice mail from the old carrier stopped working, but a Tello rep asked to set up a different application, which is far more better than the old one from the old carrier because it provides FREE TRANSCRIPTS to all voice mails. For that service alone some carriers charge $3 / month. Got it FREE with Tello. Most important, I am quite happy with all the flexibility and features Tello offers, as compared to my old carrier: 1. Can use the same phone number when travelling outside the US. 2. Can use wifi to make and receive calls. 3. No yearly contract required. 4. Can adjust my plan anytime to exactly what I want. 5. FREE visual voice mail transcripts through an ap. FREE. This is a 21st century feature that only a few carriers provide. I did not not know Tello offers it, and I would have switched carriers only for this feature alone. It is mistake for Tello not to mention this great FREE feature in its web site. A lot people will switch to get FREE visual voice mail transcripts. Because of the above features Tello looks 21st century to me, and my old carrier 20th century. Quite happy with Tello.com

Easy transition from Skype

I moved to Latin America from the U.S. and needed to keep a real U.S. number for banks, and my contacts. After researching options like Google Voice and eSIM providers, Tello was the best choice. I ported my Skype number, activated the eSIM on my iPhone, and now I have full service — calls, texts, and data. Thanks Tello!

The Customer Service Agent

My experience with the customer service agent who assisted me was excellent. The lady I spoke with was very experienced and knowledgeable. She provided effective solutions to my concerns and answered every question clearly and thoroughly. I would gladly recommend her for a promotion or a higher position, she truly did a great job.