Great service – simple, flexible, and user-friendly

Great service – simple, flexible, and user-friendly I really appreciate Tello for the simplicity of their plans and the ability to customize everything based on my needs. It’s the closest I’ve found to the prepaid offers I’m used to in Europe, which I really missed during my stay in the U.S. The coverage is very good by U.S. standards. I also had an issue with roaming while in Europe, and Tello’s support team helped me patiently until the problem was fully resolved. What I especially liked is that I was able to handle everything via email, which I personally prefer. I also value the option to suspend the number temporarily without losing it, and the fact that there are no cancellation periods — you can stop the service anytime. I’ve already recommended Tello to several friends, and they’ve been just as satisfied as I am.

Excellent customer service from a sharp rep

Very quick and effective resolution of my difficult problem by a very courteous, well-trained, sharp, intelligent, attentive customer service representative. I am impressed.

Best MVNO in the market

Best MVNO in the market. Excellent service, fair flexible pricing and pretty awesome customer service. It’s also the only MVMO I’ve found where your minutes and data still carry over the next month (as long as you pay in time). They also don’t give you hell or make it difficult if you want to port out your number (I did with one of my business lines) and don’t charge you for it like others. Highly recommended.