Friendly to people who actually travel

First of all, Tello didn't ask me to write this review. They didn't put up banners or popups or send me emails unlike a certain bank which I probably can't name here. I used to use Mint Mobile and as someone who travels overseas, you simply cannot log into the Mint Mobile app, website while overseas and I used to play the VPN game and still couldn't get in. Because Mint doens't think Americans travel apparently. Well I finally had it and at the recommendation of ChatGPT, decided to give Tello a try. Instantly Tello advertises itself as a service for people who actually travel abroad. Because people need to be able to use their credit cards overseas and receive text messages. Tello gets this and the whole setup was very fast and efficient. I was then able to confirm Chase/Capital One was actually able to text me as needed. I love Tello's pricing and its 1/3 the price of Mint with add on pricing that allows you to roam as well. So far their app/website did not mind I am travelling overseas and let's hope they don't do what Mint does. Excellent service Tello!

I love this company

I love this company, they offer very affordable plans which they are easily customizable options available before and after signing up. The website is so easy to read and understand to make changes to the current service.

Genuinely helpful customer support

Customer service is prompt, and unfailingly polite and helpful. The "worst" experience I ever had over several years was simply calling at a time/day when I couldn't immediately connect with an agent and so got voicemail instead. Every other time, they sorted out my issue/misunderstanding/whatever with no fuss. It's a serious relief to know that customer support isn't going to be a waste of time, stressful, or fail to resolve problems.