Number porting for two numbers was flawless

Number porting for two separate numbers from two different providers has been flawless. Steps given for obtaining a number and performing port provided all required details. Service has been great, with comparable coverage of previous providers. We've not experienced any outages or notable slowdown in service. First number has been with Tello for 6 months. Second number was ported in the last month.

Disappointed in billing cycle

Last year, we discovered that we were billed more than once a month. When I contacted customer support, they told me they bill every 30 days, not once a month. This resulted in one more payment; not 12 but 13 for the year. This has not happened before.

The Avengers of cell service

The ease to change my plan online in a minute is incredible. I don't have to talk to an operator or wonder what all the fees may be. Its all there in black and white and easy as it gets. Why go with one of the big cell providers when the true hero on price and ease is Tello