Spoke to customer service rep Michael

Spoke to a representative named Michael. He helped guide me through the process of resolving my issue, and his customer service skills were PHENOMENAL. He helped guide me through a tough tech issue, and he showed a great deal of patience and genuinely wanted to help. I was very impressed considering that most reps with other companies just want to get you off the phone as soon as possible. Michael's the best customer service rep I've ever interacted with. (And for the record, I've spoken with 2 other Tello reps, and they were great as well, so props to Tello!)

Tello representative was knowledgeable

Tello representative was knowledgeable, understanding, extremely patient and encouraging in helping me to renew my payment. I thanked him for helping me with my difficulties and I am pleased with this opportunity to say what a fine quality service provider he is.

Seamless escape from the t-mob was a…

Seamless escape from the t-mob was a relief for me and generally a righteous vote with my dollar. Thanks to Ben!