Tello representatives were friendly and…

Tello representatives were friendly and helpful when I need their help. My problem was quickly resolved.

Tello won’t transfer my old number…

Tello won’t transfer my old number over. And the customer service is NON EXISTENT. I have called, left messages, and emails with no contact back. So, leaving my initial review above. But updating to 4 Stars as Tello at least refunded me when they informed me they didn’t transfer over Alaskan phone numbers. Tello claims to never received my email (used form for help on website) nor received my voicemail (called number on website and left message). However, they were very quick to reach out to me after leaving a review and actually worked with me over the weekend.

Recognition for the excellent support from Tello representative

I would like to express my sincere appreciation for the outstanding support I received from your team. The representative was not only extremely knowledgeable but also incredibly patient and helpful throughout the entire process. She took the time to clearly explain everything and ensured that all my concerns were addressed with care and professionalism. Thank you again for your exceptional service!