Sneak peek:

The only reason it's not 5 stars is…

The only reason it's not 5 stars is because the payment process is a little funky. You can't just click a button and pay, you have to have your card on file and wait for it to auto pay, I would rather be able to click a button and pay immediately and see my receipt rather than wait for it to do it itself . That's just my opinion. Everything else is great ! Love the coverage, no complaints on anything else . Great price, too!

It was a pleasure speaking with Sebastian

It was a pleasure speaking with Sebastian Coca today. He was very courteous, polite, and patient while helping me resolve an issue with my mother's phone line. Since switching my cell phone service to Tello, I have consistently received exceptional customer service. Every interaction has been professional, helpful, and pleasant. I truly appreciate the outstanding support and would like to thank Sebastian Coca for his excellent assistance. Karine

While abroad

While abroad, I made a mistake of resetting my network settings. I called Tello for help and the agent painstakingly led me through resetting my PIN and reprovisioning my eSIM. I am so thankful! Fantastic service - thank you, Tello!