I’ve been with Tello for 3 years

I’ve been with Tello for 3 years and I’m really happy. The plans are cheap, flexible, and the coverage works great for me. Highly recommend!

Tello support is outstanding

Tello support is outstanding! I forgot to cancel my subscription and Veronica Mercado handled my issue quickly and refunded me without any hassle. She even canceled my subscription proactively so I wouldn’t be charged again. Rare to see such honest, customer-first service these days. Thank you, Veronica & Tello!

It was easy to order but unexpected set up difficulties

It was easy to order. The plug that came with phone did not work; phone did not charge. Not possible to realize this without turning on phone. Swapped bad plug out for another USB plug and that worked. It was incredibly difficult to figure out setting up new account with apple product - definitely not intuitive. Plug that didn't work was labeled made in China. Maybe plug not designed for 60 Hz.