I spoke to a lady and she was very…

I spoke to a lady and she was very clear on what she was doing and got my pin resend and got me connected . I'm new to Tello and she took the time to explain and get my phone working

Great customer support

Great customer support! I was charged in accordance with my plan which i failed to cancel. I sent a request to reimburse me the charged amount because i was outside of the US and could not use the service. No extra questions were asked, the charge was reimbursed within an hour from my request. This is a clear sign of customer care and high level of ethics and efficiency. They could leave the charge and cancel it form the next month because i failed to cancel my plan, but they reimbursed me. This is how businesses should be. Great company!

The price is great for people like me…

The price is great for people like me on a fixed income. I've never had any problems with service. Thank you.