Tello representative was knowledgeable

Tello representative was knowledgeable, understanding, extremely patient and encouraging in helping me to renew my payment. I thanked him for helping me with my difficulties and I am pleased with this opportunity to say what a fine quality service provider he is.

I absolutely love Tello

I absolutely love Tello! You can get to a human being, who you can understand, quickly and easily if you call their customer service. And they are able to fix issues on the first call.

Everything is made so easy!

Just added a second line for my elderly dad and it couldn't have been easier! Buying and activating an eSIM, porting over his old number and then deleting the old profile... all very intuitive and simple to do for his existing iPhone, with just a little guidance from the Tello help line folks. They are available 24/7 and there was a real human to speak to at every step if I needed, with very little waiting. They were patient, polite and a pleasure to work with <3 Thanks, Tello team, for making a daunting task so painless!