Out of service for four days

I had been without phone service for 4 days. An employee who I spoke to at about 1030PM Saturday night was able to talk me through getting my phone working again. He was knowledgeable and patient. I wish I had asked his name. But he is a great asset to Tello. I was at my wits end being unable to type in all the PUK codes I could and nothing worked. He was able to walk me through getting my phone working again. It was on an APPLE SE phone first generation. I have had it since it was new. And it still looks new as it has always been in a case. I did not want to give it up. But this Tello employee was the most helpful person I have ever come into contact with.

For the price and options it's a good…

For the price and options it's a good fit and I have noticed where I am in Southeast PA T-Mobile has done some improvements to their network

Switching from a landline that was way…

Switching from a landline that was way too expensive for our use of it. Sad to lose whole-house connectivity, but AT&T is simply out for money now.