Flawless Service

Over my membership of several years I have had flawless service, including the one successful troubleshooting call I made a couple years back. Thank you Tello!

Most Honest Mobile Phone Company

Except Tello, all the other mobile phone companies are all about greed and dishonesty. Their tactics to fool and trap current and new customers are despicable. I feel very fortunate to have found Tello. This company treats me like a person rather than a target like other companies do. Tello's customer service agents are very professional, reliable, helpful and honest. They offer the same phone service quality but at a fraction of the cost of all other phone companies, and I feel free as a bird. No contracts, no tricks and no entrapment. Plus, agents are readily and quickly available 24/7. No need to go through all the tricky prompts and stay on hold.

I accidentally started a new account…

I accidentally started a new account (after my BofA debit card changed) Then my Tello phone went down. The young woman that just helped me was super sharp and knew exactly how to fix it -- and was wonderful walking me through it. Thank you so much! My Tello acct. is all fixed and I'm making calls again. Michael