Good service

Live representative are there to help with tec issues or questions about your plan. No one trys to sell me stuff I don't need. A reasonable price for my phone plan and good service. In fact better service then my premium plan from t mobile was.

Spoke to customer service rep Michael

Spoke to a representative named Michael. He helped guide me through the process of resolving my issue, and his customer service skills were PHENOMENAL. He helped guide me through a tough tech issue, and he showed a great deal of patience and genuinely wanted to help. I was very impressed considering that most reps with other companies just want to get you off the phone as soon as possible. Michael's the best customer service rep I've ever interacted with. (And for the record, I've spoken with 2 other Tello reps, and they were great as well, so props to Tello!)

Exceptional service at an unbelievable price

Tello has been exceptional in its service and reliability. To the best of my recollection, we have never had a dropped call, or any problem at all since we began using Tello, and the cost is low.