johyse balderrama was wonderful help me…

johyse balderrama was wonderful help me with my problem. giving me extra time in pay my bill. i've been tello customer for very long time and tello service is the best affordable mobile service availble. and the customer service is the best out there. THANK YOU VERY MUCH

Spoke with a real person :)

I had to cancel mt CC b/c I feared it had been misused. In all that stress, I forgot that my Tello payment was due and promptly declined. So, I called Tello and explained that my new card was in the mail but hadn't arrived yet. The agent listened, understood and helped me, without charging a fee like some big carriers (e.g. ATT) do. That's what I call excellent customer service. A real person, who understands their customers' needs and helps. Kudos! I love my Tello!

Great service

Great service, great price. As long as you can latch onto WiFi you have service anywhere in the world.