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Excellent 4.5 out of 5 ★
4.6 out of 5 based on 14713 reviews | Powered by
Excellent 4.5 out of 5 ★
4.6 out of 5 based on 14713 reviews |

How do we compare?

We do things differently. Not only do we have a great 24/7 Human Customer Support, but there are a few other features that set Tello apart from other affordable carriers.

Tello
Other carriers
Custom plans from ⁦$5⁩
yes
no
Free Unlimited Text
yes
no
Free calls to 60+ countries
yes
no
Free tethering
yes
no
Extra Cost per line
no
yes
Talk & text only plans
yes
few
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See what our customers have to say:
Excellent
4.5 out of 5 ★
4.6 out of 5 based on 14713 reviews
5 out of 5 ★
May 23
Best in class service rep
The customer service person (Alison Claros?) was so knowledgeable that she literally ...

Best in class service rep

The customer service person (Alison Claros?) was so knowledgeable that she literally blew my mind. I have a scheduled payment at Paypal for my Tello account and it was applied to a secondary corporate PEX card instead of the preferred card B of A card. She walked me through the process of cancelling and re-adding a plan on Tello's site so I don't lose my service before she reversed my charges on the PEX card. She seems to a Tello and Paypal expert all at once. My far the best, first in class, rep that I've ever encountered.
Ben L
5 out of 5 ★
May 17
I have nothing but praise f...
I have nothing but praise for tello website(ease of use), price and best of all tell...

I have nothing but praise for tello…

I have nothing but praise for tello website(ease of use), price and best of all tello very professional and most friendly live customer service.
Tony
5 out of 5 ★
May 13
Ordered wrong eSIM, great c...
I mistakenly bought an eSIM instead of a physical SIM card at first. I was worried ab...

Ordered wrong eSIM, great customer service!

I mistakenly bought an eSIM instead of a physical SIM card at first. I was worried about the problem, but Tello customer service responded very fast and solved my issue efficiently and patiently. The whole process was smooth and hassle‑free. I’m really satisfied with their professional support and highly recommend Tello to everyone!
Wang Xuan

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