Overall..Great Service

Overall... your system works really well... and normally stays connected all the time... that's why I'm going to recommend you to other people and my daughters and grandkids.

I am a U.S

I am a U.S. expat now living in the Philippines. I was a previous SKYPE user. Since SKYPE has gone away, I was desperate to find another service which was compatible with 2FA texts so that I could continue to receive codes from my bank, social security, and other important agencies that use 2 Factor Authentication for security and identification purposes. I also wanted to keep my same U.S. phone number that I had been using with SKYPE for all those years so that I wouldn't have to notify everyone of a new phone number. Tello helped me "port in" my SKYPE phone number which has now become my Tello number. Tello helped me make the change over very easy and quick. Please keep in mind that your number may not work with every 2FA code, but for the ones that I need them to work with, Tello is great. Tello also offers features that SKYPE did not. I'm very satisfied.

Accessing my account

Was having trouble accessing my account (primarily my fault) the customer rep I spoke to was very courteous and understanding even though I felt I deserved derision for being so foolish. He helped me stet by step to get connected and to take care of my business on my account.