The Customer Service Agent

My experience with the customer service agent who assisted me was excellent. The lady I spoke with was very experienced and knowledgeable. She provided effective solutions to my concerns and answered every question clearly and thoroughly. I would gladly recommend her for a promotion or a higher position, she truly did a great job.

Fantastic company. I could not be happier.

I had three issues to address late in the evening. Tello not only addressed them all, they did it quickly and that same evening. The customer service could not have been better.

Great phone service for those abroad

I recently transferred my Tello e-sim from one phone in Poland to another. This service is the best way to keep a U.S. phone line in operation during long trips abroad. This is my iphone's second line. Not only can I get text messages from the U.S. (for example, from my bank during a security check), but if I have Wi-Fi access, I can call friends and have my number show up normally.