knowledgeable, patient and courteous

Tello customer service rep Sebastian was very knowledgeable, patient and courteous. He listened to my issue, offered multiple solutions and guided me through each resolution step. Excellent customer service!

I switched my tello sims in 2 phones

I switched my tello sims in 2 phones, but did not know how to change tello number in each phone. Julia led me through the process of obtaining temporary passwords and setting up each phone. She was very pleasant, helpful, and knowledgeable. I gave Julia 5 stars.

Excellent service, ten stars

Excellent service, excellent customer service, and they also have great phones. Above all, as long as they don't change, I am happy, and I will continue to use their service for a long time.