The entire call went flawlessly

The entire call went flawlessly. I had the opportunity to speak with 2 great agents. Both were very knowledgeable in their trade. Both were beyond fantastic! Both granted great patience dealing with an old man. I can be slow at technology sometimes. Not a single moment did I feel rushed. Not a single moment did either display aggravation when I asked them to repeat their instructions, however, their instructions were both clear and concise, it was me not understanding or getting lost on the phone screens. I have been with Tello right at 5 years. This was the VERY FIRST time I ever had to call and it ended up being an iPhone issue. Tello is nothing short of spectacular!!

I’d say I’ve been a customer for…

I’d say I’ve been a customer for approximately a year. Never had an issue unlike Visible and US Mobile. Visible was the worst experience when I first tried them. Data issues such as no service/internet issues and getting ahold of customer service taking 3/4 hours when I had that issue along with a lot of lengthy back and forth. I think they have fixed it since then. I’ve had a service/data issue with US Mobile before that went in for a few weeks but at least you can chat with them and get them on the phone if need be they’ll call you. Google Fi. You can request a call back. Tello never had to contact them for anything and the data is sufficient enough I can usually play Apple Music as much as I want for the whole month and I do a lot of driving as Truck driver some times I run out with 10 day or less left on my cycle when I’m streaming music and YouTube

I have no complaints

I have no complaints. Thank you for good reliable service and prices. 4 stars instead of 5 so you never stop striving :-)