WHY!!

I'm almost 81 this is to complicated for me. I like you service isn't that good enough. I always show your plans to other people. What more do you want. I do like your service except when I get the no service available!!!

Great customer support

Great customer support! I was charged in accordance with my plan which i failed to cancel. I sent a request to reimburse me the charged amount because i was outside of the US and could not use the service. No extra questions were asked, the charge was reimbursed within an hour from my request. This is a clear sign of customer care and high level of ethics and efficiency. They could leave the charge and cancel it form the next month because i failed to cancel my plan, but they reimbursed me. This is how businesses should be. Great company!

I love Tello

I love Tello. Good coverage and excellent value. One great feature, Hot Spot is included. In the family we also have Cricket which I do like but is has gotten hard to navigate website and Hot Spot is an additional $30.00 a month. Thank you Tello