Very Cost-Effective

Though the Tello set-up took some time, once it was set up, I have had trouble-free phone access. It's cost-effective and the billing is automatic. I love this Tello service. I give it 5 stars despite the set-up challenges.

Solid value.

We have used Tello for a few years now and have no problem with the service or the NUU phones. We could not be persuaded to change carriers.

Julia was the perfect example of…

Julia was the perfect example of customer service: extremely knowledgeable, pleasant and patient. I would give her 10 stars if they were available. I was having a hard time transferring my husband's phone and number. The old carrier gave me the wrong account number. Another reason to leave them. I am not very technical so she was what I needed during this stressful situation.