I was caught up in an issue with my new…

I was caught up in an issue with my new SIM and failed to activate it. Then I talked to Tello customer service representative and she fixed it easily. Amazing.

My sister is not tech-savvy and threw…

My sister is not tech-savvy and threw away her SIM activation code when she received her new Tello number. I thought I would need to buy another SIM card, since I couldn’t activate that one. I was reluctant to contact the support team by email because I needed to solve the issue as soon as possible, but I gave it a try anyway. To my surprise, I got a super fast response with detailed, step-by-step instructions from the support team, which helped me solve the problem and saved me from buying another SIM card/plan. This is the second time I've ever needed support from Tello, and I can honestly say they’re excellent in that area. Daniella, Olivia, Estella — thank you for your kind responses and proactiveness. You made my day better!

Tello is the best kept secret in phone…

Tello is the best kept secret in phone service. Its reliable and a perfect choice for kids or for anyone for that matter that wants a good service at a fantastic price. Even customer service is accessible!! It beats the well know carriers HANDS DOWN!!!