Kayo was excellent

Kayo was excellent. Well informed and thought outside the box to assist with my dilemma. Thank you both (kayo & Tello). I will sign up with Tello when I am physically in the U.S. and able to port my number.

Great customer support

Great customer support! I was charged in accordance with my plan which i failed to cancel. I sent a request to reimburse me the charged amount because i was outside of the US and could not use the service. No extra questions were asked, the charge was reimbursed within an hour from my request. This is a clear sign of customer care and high level of ethics and efficiency. They could leave the charge and cancel it form the next month because i failed to cancel my plan, but they reimbursed me. This is how businesses should be. Great company!

Great coverage with no hiccups

Tello is cheap, easy to use, and offers great coverage. Coming from a different provider where I would run into technical problems somewhat frequently, I've been using Tello for a couple of years now and it's been flawless.