Customer service as it should

Customer service as it should. Laura G. Helped me and solved my problem with great expertise, speed and confidence. Laura and workers like her is what makes Tello a level above. She is definitely an asset. I wish this customer service where widely available in other brands.

Unmatched service

I took a career break to study and travel and I was paying hundreds of dollars to retain my USA number - until I found Tello. It took about an hour or so to switch and port my number and bring down my bill to a fraction! The support staffs are always available and willing to go extra miles to solve any problems. I wish I knew about Tello a year ago!

Great service – simple, flexible, and user-friendly

Great service – simple, flexible, and user-friendly I really appreciate Tello for the simplicity of their plans and the ability to customize everything based on my needs. It’s the closest I’ve found to the prepaid offers I’m used to in Europe, which I really missed during my stay in the U.S. The coverage is very good by U.S. standards. I also had an issue with roaming while in Europe, and Tello’s support team helped me patiently until the problem was fully resolved. What I especially liked is that I was able to handle everything via email, which I personally prefer. I also value the option to suspend the number temporarily without losing it, and the fact that there are no cancellation periods — you can stop the service anytime. I’ve already recommended Tello to several friends, and they’ve been just as satisfied as I am.