knowledgeable, patient and courteous

Tello customer service rep Sebastian was very knowledgeable, patient and courteous. He listened to my issue, offered multiple solutions and guided me through each resolution step. Excellent customer service!

I switched my tello sims in 2 phones

I switched my tello sims in 2 phones, but did not know how to change tello number in each phone. Julia led me through the process of obtaining temporary passwords and setting up each phone. She was very pleasant, helpful, and knowledgeable. I gave Julia 5 stars.

Unmatched service

I took a career break to study and travel and I was paying hundreds of dollars to retain my USA number - until I found Tello. It took about an hour or so to switch and port my number and bring down my bill to a fraction! The support staffs are always available and willing to go extra miles to solve any problems. I wish I knew about Tello a year ago!