The service works well but I think the…

The service works well but I think the data limits are really low. With 5g even using a little bit of internet uses a lot of data. At least unlimited should actually be unlimited like it is on visible. I am considering moving there if I get a compatible phone

Tello won’t transfer my old number…

Tello won’t transfer my old number over. And the customer service is NON EXISTENT. I have called, left messages, and emails with no contact back. So, leaving my initial review above. But updating to 4 Stars as Tello at least refunded me when they informed me they didn’t transfer over Alaskan phone numbers. Tello claims to never received my email (used form for help on website) nor received my voicemail (called number on website and left message). However, they were very quick to reach out to me after leaving a review and actually worked with me over the weekend.

Satisfied with customer service given…

Satisfied with customer service given that I called around 10pm PST. Very impressed given that Tello is a smaller company.