Excellent service and network

The network works very well, and the customer service is really excellent. Not much waiting time and the people are very helpful and friendly.

Great customer service!

Good experience but when a customer upgrades, let us know that we need to call in to customer service to have them reset our account from Tello. I’ve noticed when I upgraded from a cheaper plan to the unlimited plan, I didn’t see the full changes until I called in for a reset of my Tello account. All was great afterwards! Good service at an affordable price! Great customer service too!!

Everything is made so easy!

Just added a second line for my elderly dad and it couldn't have been easier! Buying and activating an eSIM, porting over his old number and then deleting the old profile... all very intuitive and simple to do for his existing iPhone, with just a little guidance from the Tello help line folks. They are available 24/7 and there was a real human to speak to at every step if I needed, with very little waiting. They were patient, polite and a pleasure to work with <3 Thanks, Tello team, for making a daunting task so painless!