Customer service as it should

Customer service as it should. Laura G. Helped me and solved my problem with great expertise, speed and confidence. Laura and workers like her is what makes Tello a level above. She is definitely an asset. I wish this customer service where widely available in other brands.

We don't use the phone that often

We only use the phone when needed; that's why we like Tello. We don't need to pay for minutes we don't use. Thanks.

I switched my tello sims in 2 phones

I switched my tello sims in 2 phones, but did not know how to change tello number in each phone. Julia led me through the process of obtaining temporary passwords and setting up each phone. She was very pleasant, helpful, and knowledgeable. I gave Julia 5 stars.