The service works well but I think the…

The service works well but I think the data limits are really low. With 5g even using a little bit of internet uses a lot of data. At least unlimited should actually be unlimited like it is on visible. I am considering moving there if I get a compatible phone

My iphone suddenly needed service …

My iphone suddenly needs service while I’m traveling overseas, and the service folks asked me to make sure my Esim is backed up. I couldn’t find my original package, and Apple has no procedure for doing that. So, I contacted Tello via the app to find out what to do. They gave me crystal clear instruction via email within 30 minutes. Then, I saw in the procedure that I needed my security PIN, which I forgot long ago. I contacted them again in the app, and within minutes I got clear instructions to follow and I got a new PIN! Thanks to Dana and all the customer service team at Tello. I’m never disappointed.

Happy customer for a couple years now

Happy customer for a couple years now. Really love the superb value for the money. Rarely an issue with a call. Prompt answers to questions from customer service. Had a little glitch on an international trip recently as far as using international roaming, so that was a bit of a disappointment, but got it figured out for the next time around!