A Good Experience

In all the years I have been with Tello I have never had an issue with the quality or the quantity of their service, which, by the way, is being offered at a rate more than just competitive with other carriers. Additionally, the few times I have spoken directly with Customer Service personnel they have been knowledgeable, courteous,, and, most importantly, helpful.

Great service – simple, flexible, and user-friendly

Great service – simple, flexible, and user-friendly I really appreciate Tello for the simplicity of their plans and the ability to customize everything based on my needs. It’s the closest I’ve found to the prepaid offers I’m used to in Europe, which I really missed during my stay in the U.S. The coverage is very good by U.S. standards. I also had an issue with roaming while in Europe, and Tello’s support team helped me patiently until the problem was fully resolved. What I especially liked is that I was able to handle everything via email, which I personally prefer. I also value the option to suspend the number temporarily without losing it, and the fact that there are no cancellation periods — you can stop the service anytime. I’ve already recommended Tello to several friends, and they’ve been just as satisfied as I am.

Inexpensive

Inexpensive, easy to use, fits my telephone needs perfectly because I'm not on the phone a lot and I do most of my internet surfing at home with WiFi. I'd only complain about losing one's data storage if one doesn't renew in person at midnight on the night the renewal is about to take place. Why is this? I've never encountered it elsewhere.