Great service

Great service! We've had others in the past, with them the price goes up and quality goes down, but not with tello.

Sebastian was extremely knowledgable and patient

Sebastian was extremely knowledgable and amazingly patient and kind with me as we changed and e-sim to a new phone and helping me change the sim card to an old phone.

Easy to use on your own w/out hand holding!

I've been using Tello for many years now, and I've always found the service / coverage to be as good or better than any others I've used. The best thing, however, is how easy everything is to do online. You don't have to call an agent to get port out details, for example, which is a breath of fresh air. Try that some places and you're on the phone with a foreign call center for 15 minutes.