It was easy to order but unexpected set up difficulties

It was easy to order. The plug that came with phone did not work; phone did not charge. Not possible to realize this without turning on phone. Swapped bad plug out for another USB plug and that worked. It was incredibly difficult to figure out setting up new account with apple product - definitely not intuitive. Plug that didn't work was labeled made in China. Maybe plug not designed for 60 Hz.

Wifi calling is excellent

2 things that are briliant. 1. Their wifi calling has never let me down and having to travel quite a bit, that comes in handy 2. I recently ported in a number and it took hardly 2 minutes! So smooth and seamless. Wish these guys all the best. Hope they keep it up

Great for kids plans

Tello has been great! I love that there are cheap ($5) plans for my kids. We have never had any trouble with getting service, and I like that I can customize our plan easily for our needs.