Most friendly over the phone customer…

Most friendly over the phone customer service I have seen at all. Best provider for travellers to USA. Despite they don't promise refunds, they often do refund for unused phone service at later day. I've got refunds three times over the years... Compartable service with international phones. Signal may be weak in some rear areas but, considering super low price, their service worth of every penny.

I love Tello for many reasons

I love Tello for many reasons. but when I bought a new iPhone last week, the online instructions for switching from the old to new were not the easiest to navigate and for this reason I gave 4 stars.

While traveling lost cell phone service

While traveling, my cellphone malfunctioned. I couldn’t make a call or text message and worst of sll my gps would not work. I called Apple, they reset my phone. It still didn’t work. I called up Tello. The Tello tech by the name of Belen patiently guided me for about an hour to get a new esim card on my phone.