Together, Shawn and Tello provides, patience and excellent customer service.

I originally was going to give a 2star rating but called back again moments later and spoke to a different representative named, Shawn. The previous woman was not very helpful she caused my wife to not want to activate her new tello SIM card. Shawn not only fixed my problem, he helped to reasure to her why i have a great deal of confidence in Tello. Shawn provided excellent customer service and patience for me and my wife's android services/cost and performance issues both domestically and internationally. .ost importantly is that Shawn Allow me to explain the issue without any interruptions before interjecting what he thought the issue was. That is what impressed us the most.

I love Tello for many reasons

I love Tello for many reasons. but when I bought a new iPhone last week, the online instructions for switching from the old to new were not the easiest to navigate and for this reason I gave 4 stars.

Thanks Tello!!!

Tello is a great experience! Most every process is automated, and the customer service is there if and when you need it. If Tello coverage fits your needs, there is no need to look elsewhere.