Genuinely helpful customer support

Customer service is prompt, and unfailingly polite and helpful. The "worst" experience I ever had over several years was simply calling at a time/day when I couldn't immediately connect with an agent and so got voicemail instead. Every other time, they sorted out my issue/misunderstanding/whatever with no fuss. It's a serious relief to know that customer support isn't going to be a waste of time, stressful, or fail to resolve problems.

Julia has been a great help

Julia has been a great help, patiently and eagerly walking me through the process of payment and reconnecting with my cell phone plan.

Great service from US to almost everywhere.

Unlimited calling, texting, even overseas, and enough data. I even use it for wifi calls from overseas. Great.