I'm happy with the phones and service

I'm happy with the phones and the deal I got from the company. I wanted good smartphones that did the basics, and the site recommended just what I needed. Speaking with the service team helped me get exactly what I wanted. The only reason not to give 5 stars is the fact that I had to separately claim for the offered cash back deal, rather than it being automatic, and this info wasn't stated anywhere.

Most friendly over the phone customer…

Most friendly over the phone customer service I have seen at all. Best provider for travellers to USA. Despite they don't promise refunds, they often do refund for unused phone service at later day. I've got refunds three times over the years... Compartable service with international phones. Signal may be weak in some rear areas but, considering super low price, their service worth of every penny.

Great customer service!

Good experience but when a customer upgrades, let us know that we need to call in to customer service to have them reset our account from Tello. I’ve noticed when I upgraded from a cheaper plan to the unlimited plan, I didn’t see the full changes until I called in for a reset of my Tello account. All was great afterwards! Good service at an affordable price! Great customer service too!!