Support person very knowledgeable

My hold time was short. I spoke with a real person. She was super polite and very knowledgeable. She listened to my issue and resolved it with guiding me through making some changes on my phone's settings. What an excellent support person.

Once again

Once again, Tello customer service gets 5 stars. Maurice was polite, professional and patient as we worked through a process to improve our service. Sometimes technology doesn't work as it's supposed to...but when we contact customer service.... we get friendly, focused folks who want to help. Thank you, Maurice. Tello is lucky to have you on their team!

JULIA !!!!!

Julia answered my questions with the utmost professionalism and genuine kindness! I kept throwing out more questions and she answered all of them. Initially she navigated through my phone and helped me change settings to rectify the problem I was having with no sound. I appreciate the Julia’s of the world!!