Overall..Great Service

Overall... your system works really well... and normally stays connected all the time... that's why I'm going to recommend you to other people and my daughters and grandkids.

Best MVNO in the market

Best MVNO in the market. Excellent service, fair flexible pricing and pretty awesome customer service. It’s also the only MVMO I’ve found where your minutes and data still carry over the next month (as long as you pay in time). They also don’t give you hell or make it difficult if you want to port out your number (I did with one of my business lines) and don’t charge you for it like others. Highly recommended.

Together, Shawn and Tello provides, patience and excellent customer service.

I originally was going to give a 2star rating but called back again moments later and spoke to a different representative named, Shawn. The previous woman was not very helpful she caused my wife to not want to activate her new tello SIM card. Shawn not only fixed my problem, he helped to reasure to her why i have a great deal of confidence in Tello. Shawn provided excellent customer service and patience for me and my wife's android services/cost and performance issues both domestically and internationally. .ost importantly is that Shawn Allow me to explain the issue without any interruptions before interjecting what he thought the issue was. That is what impressed us the most.