Price

Price, price, price. I get great reception on my phone which is what I use it for. That is all I need and the price helps my budget enormously.

Out of service for four days

I had been without phone service for 4 days. An employee who I spoke to at about 1030PM Saturday night was able to talk me through getting my phone working again. He was knowledgeable and patient. I wish I had asked his name. But he is a great asset to Tello. I was at my wits end being unable to type in all the PUK codes I could and nothing worked. He was able to walk me through getting my phone working again. It was on an APPLE SE phone first generation. I have had it since it was new. And it still looks new as it has always been in a case. I did not want to give it up. But this Tello employee was the most helpful person I have ever come into contact with.

Tello

This is just an honest customer review and I am trying to find out why it is so underrated. I have been using Tello for 2 years now.