Tello's exceptional experience

Tello is exactly what I need! I love the unlimited plan! The best part is Tello is on T-Mobile's network which is wonderful! My unlimited plan works perfect without any interruption! As phone bills are expensive, I recommend anyone to switch over to Tello!!

Tello is on a League of its Own

I was with Tello for a few years, but because my ISP was offering a cheaper rate if I bundled my internet and mobile, I left Tello for Spectrum. After having twisted my arm to move my mobile to Spectrum, they are now raising the price on both my internet and mobile services, so I am giddily moving back to Tello. I signed up with them on 9/13/25. What I am most happy with Tello is that they have an email through which you can communicate with them and it is marvelous how they reply so quickly and efficiently. Many corporations these days will not let you communicate with them via email and they make you wait for hours on the phone before they reply. It is total madness. They want your money, but they give you the least possible amount of customer service. Tello is on a league of its own. It's customer service is amazing. I have trouble hearing now as I am old and texting is also a challenge for me. I like communicating via email because I have a 75 inch computer screen, and I can see everything well. I can't say enough good things about Tello. Their plans and prices are good. Their website is very user friendly. They seem to delight in their customers' satisfaction instead of their customers' aggravation. I doubt any other organization can make that claim. Sometimes I have trouble with my phone's reception, but I have that problem with Spectrum as well, both mobile and internet (often in repair). I wish Tello would start an internet service. I would be the first to sign up, especially if they continue with the same quality service. And yes, Trustpilot, I am not paid to say any of these things. This is based on my real experience with Tello. I just wrote a blistering review about Home Depot posting product reviews from people given some sort of promotions. How honest could those reviews be? Maybe honesty is going out of style.

I’d say I’ve been a customer for…

I’d say I’ve been a customer for approximately a year. Never had an issue unlike Visible and US Mobile. Visible was the worst experience when I first tried them. Data issues such as no service/internet issues and getting ahold of customer service taking 3/4 hours when I had that issue along with a lot of lengthy back and forth. I think they have fixed it since then. I’ve had a service/data issue with US Mobile before that went in for a few weeks but at least you can chat with them and get them on the phone if need be they’ll call you. Google Fi. You can request a call back. Tello never had to contact them for anything and the data is sufficient enough I can usually play Apple Music as much as I want for the whole month and I do a lot of driving as Truck driver some times I run out with 10 day or less left on my cycle when I’m streaming music and YouTube