TELLO's properly organized and this…

TELLO's properly organized and this makes it easy to use the TELLO website to make additions or changes.

A Good Experience

In all the years I have been with Tello I have never had an issue with the quality or the quantity of their service, which, by the way, is being offered at a rate more than just competitive with other carriers. Additionally, the few times I have spoken directly with Customer Service personnel they have been knowledgeable, courteous,, and, most importantly, helpful.

My sister is not tech-savvy and threw…

My sister is not tech-savvy and threw away her SIM activation code when she received her new Tello number. I thought I would need to buy another SIM card, since I couldn’t activate that one. I was reluctant to contact the support team by email because I needed to solve the issue as soon as possible, but I gave it a try anyway. To my surprise, I got a super fast response with detailed, step-by-step instructions from the support team, which helped me solve the problem and saved me from buying another SIM card/plan. This is the second time I've ever needed support from Tello, and I can honestly say they’re excellent in that area. Daniella, Olivia, Estella — thank you for your kind responses and proactiveness. You made my day better!