Excellent customer service incident

I needed to speak to a human to resolve a password problem. Unlike most such experiences, I reached someone with knowledge and a clear voice at once, who was both patient and helpful.

I actually got to speak to a real…

I actually got to speak to a real person with no wait time. My issue was quickly and easily solved in very little time. A miracle in these days of customer disservice.

Customer service response time is very…

Customer service response time is very good. Service is always reliable. Price is exceptional. Big change from the company I used to have.