Tello won’t transfer my old number…

Tello won’t transfer my old number over. And the customer service is NON EXISTENT. I have called, left messages, and emails with no contact back. So, leaving my initial review above. But updating to 4 Stars as Tello at least refunded me when they informed me they didn’t transfer over Alaskan phone numbers. Tello claims to never received my email (used form for help on website) nor received my voicemail (called number on website and left message). However, they were very quick to reach out to me after leaving a review and actually worked with me over the weekend.

Great, but has an issue when transissioning.

We use Tello at our home, and we are very happy with it. The only issue we have is that when we leave home in the middle of a call, the call gets dropped. I tried this on both when I am having a regular call or a video call using an app. I do have a data plan with my Tello, so I would think the transition between wifi to cellular data should be seamless, but obviously it is not.

Customizable plans

Tello plans are so customizable. If I need more data one month, I have it with a tap of the mouse button!