Tello is on a League of its Own

I was with Tello for a few years, but because my ISP was offering a cheaper rate if I bundled my internet and mobile, I left Tello for Spectrum. After having twisted my arm to move my mobile to Spectrum, they are now raising the price on both my internet and mobile services, so I am giddily moving back to Tello. I signed up with them on 9/13/25. What I am most happy with Tello is that they have an email through which you can communicate with them and it is marvelous how they reply so quickly and efficiently. Many corporations these days will not let you communicate with them via email and they make you wait for hours on the phone before they reply. It is total madness. They want your money, but they give you the least possible amount of customer service. Tello is on a league of its own. It's customer service is amazing. I have trouble hearing now as I am old and texting is also a challenge for me. I like communicating via email because I have a 75 inch computer screen, and I can see everything well. I can't say enough good things about Tello. Their plans and prices are good. Their website is very user friendly. They seem to delight in their customers' satisfaction instead of their customers' aggravation. I doubt any other organization can make that claim. Sometimes I have trouble with my phone's reception, but I have that problem with Spectrum as well, both mobile and internet (often in repair). I wish Tello would start an internet service. I would be the first to sign up, especially if they continue with the same quality service. And yes, Trustpilot, I am not paid to say any of these things. This is based on my real experience with Tello. I just wrote a blistering review about Home Depot posting product reviews from people given some sort of promotions. How honest could those reviews be? Maybe honesty is going out of style.

Great Price

Great Price, Great Service and Great Coverage. Just to make sure that I mention the Quick and helpful online help Department. I emailed a question that I had about activation of a replacment Sim Card and the great Team anwsered my Question within eight minutes. Thanks again Team Tello.

No complaints- great service

I have 0 complaints with the way Tello conducts business. I now have 10 phones on my account- great reviews from all users