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Affordable Pricing

The prices of plans are amazingly affordable and the overview given on the app/site are very helpful. The website layout is easy enough to navigate where as the app seems to have less features/control but can still be pretty convenient (although adding more high speed within the app would be pretty nice). Only thing I have an issue with is not having the option to renew your subscription ahead of time. It's not much of an issue as I don't normally use a lot of my high speed in my unlimited plan, but I would like to have to option to renew before the expected date as it would be very useful for vacations or road trips when you run out of high speed and have no access to a public WiFi network. I do enjoy having unlimited but sometimes the slower speed makes it impossible, or at least more difficult, to use even the Tello website when trying to simply add more high speed data.

Tello is one of the best cell companies!

Tello has been, and remains one of the best cellphone companies out there. Hands down. I love that they're a no frills, straight-to-the-point and get stuff done without robbing-you-blind type of company. That alone speaks massive volumes for them, especially nowadays. I have quite a few of my family members and their families and friends now with Tello. If there were anything I'd ask them to offer would be the simple, big button phones for seniors. Other than that, keep don't what you're doing and thank you!

Julia has been a great help

Julia has been a great help, patiently and eagerly walking me through the process of payment and reconnecting with my cell phone plan.