We’d Like To Meet Your Friends

Seriously best Customer Service ever!

A couple years ago, I set up my mom's cell phone from an expensive senior plan, to Tello. Because she rarely uses her phone except to call me and my siblings, It was nice to have such a low monthly fee, especially on her social security. Barely $1,000 a month. A while back, I got Tello on my phone & I think I had something like the $15 a month 5 gig plan. It was great but recently I found out I qualified for lifeline service. A crappy company but a free service but no monthly fee. I called customer service and I got to speak with Sebastian. I never expected to be treated so kindly. What a wonderful patient man. I hope they recognize what a great customer service representative they have working for them. He seriously was so very nice. He went patiently with me step by step to get my account and transfer pin. I couldn't have done it without him. He made it easy and seamless. I didn't expect them to be nice when I was leaving their company, but they were. I appreciate that. I will still refer all my friends and family to Tello because I feel that they are a great phone company and they deserve to have our business.

TELLO: Reliable service, Easy start up, LOW COST

I left a large telephone service provider where I was paying $100 a month for two lines. Tello service on the same two phones for similar plans is $32 a month. The Tello instructions to start the service up, and then roll over both my old numbers, were clear and concise. It took me all of 15 minutes to start up. That was two years ago and I have had absolutely no problems with Tello since. I did have two problems with the previous provider who gave me a hard time about giving me the code to switch service, and then would not stop billing me for two months. GO TELLO

Customizable plans

Tello plans are so customizable. If I need more data one month, I have it with a tap of the mouse button!