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I accidentally started a new account…

I accidentally started a new account (after my BofA debit card changed) Then my Tello phone went down. The young woman that just helped me was super sharp and knew exactly how to fix it -- and was wonderful walking me through it. Thank you so much! My Tello acct. is all fixed and I'm making calls again. Michael

Spoke to customer service rep Michael

Spoke to a representative named Michael. He helped guide me through the process of resolving my issue, and his customer service skills were PHENOMENAL. He helped guide me through a tough tech issue, and he showed a great deal of patience and genuinely wanted to help. I was very impressed considering that most reps with other companies just want to get you off the phone as soon as possible. Michael's the best customer service rep I've ever interacted with. (And for the record, I've spoken with 2 other Tello reps, and they were great as well, so props to Tello!)

I LOVE Tello !!!

I LOVE Tello ! We have had Tello for over 4 yrs. and you can't beat the price ! We set it up to automatically debit our checking account each month and never gave billing another thought! We have the same service we had with the big providers but at a fraction of the cost. Plus we have unlimited talk, text and data. When you are on a fixed income you get smart about your expenses. Not only is the cost terrific and the service first rate but we did NOT have to buy new phones as ours were compatible with Tello's system. All we did was change out the SIM card and activate our phones......we even kept our old phone numbers, MAJOR PLUS ! If you are concerned about coverage, my daughter lives in rural Kentucky and I have never had loss of service. I HIGHLY recommend senior citizens or anyone that wants top rate service without breaking the bank to switch to Tello! You'll be happy you did!