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Great experience with Tello customer service

I had a tough time trying to get my wife's phone back up and running. I had changed bank accounts and the payment to keep it in service was lost. Unbeknown to me when I had set it up I had left off one character in the email account. I called customer service and the woman helped me figure out my mistake and got me back in so that I could get money onto her phone acount with the new bank. I think this woman was a Godsend for helping me out. My wife's phone now works and she still has her phone number. Thanks for being such a great help.

Dana gave me two suggestions to solve a mistake made on ordering a new phone number

Dana was kind and patient. She gave me suggestions to solve my issue and recommended the one with the best value. Very helpful

Can't ask for more!

Customer service is quick and efficient. They are always helpful.... And Tello's service and rates are great!